Posted by Carole Mahoney on Tue, Jun 29, 2010
In my last Inbound Marketing blog I talked about Hubspot's State of Inbound Marketing Report, which had the following three key findings:
- Organizations using Inbound marketing strategies to generate leads have a
60% lower cost per lead than organizations who use traditional outbound marketing strategies to generate leads
- Social media and blogs are the most rapidly expanding category in the overall marketing budget
- Businesses are generating real customers with social media and blogs
What you need to be doing to generate more leads and reduce your cost per lead.
- The two most cost effective ways to generate leads are:
- social media
- blogs.
- Inbound marketing budgets are increasing whilst outbound marketing budgets are decreasing.
- Inbound marketing channels are defined collectively as: PPC, social media, seo and blogs.
- Outbound marketing channels are defined collectively as: trade shows, direct mail and telemarketing.
- Inbound marketing channels were identified as more important than outbound, and compared with 2009's report social media, blogs and seo were identified as more important in 2010 than 2009 as a marketing channel.
- The one inbound marketing channel that decreased in importance is PPC.
- Email marketing which can be either inbound or outbound was also rated as an important marketing channel for 2010.
- The major factor for businesses increasing their inbound marketing budget in 2010 is because of past success with inbound marketing.
- Small business is more likely to spend more of their budget on inbound marketing than medium or large firms. This is the same for both B2B and B2C
- The top most important social media channels for business in 2010, in order are:
- Company blog
- Twitter
- Facebook
- Linked In
- YouTube
- On average 40% of companies reported getting a customer from; company blog, Twitter, Facebook and LinkedIn
- B2B was higher with LinkedIn at 45%
- B2C was higher with Facebook at 68%
- Frequency of blog is directly linked to customer acquisition.
- 90% of companies that blog daily acquired a customer, compared with:
- 38% of companies that blog monthly acquiring a customer
- A weekly blog is the most common frequency and is up in 2010 compared to 2009.
The take away for business owners and marketers.
If you're looking to increase leads, remain competitive and decrease your cost per lead you have to:
- Get started with a company blog, LinkedIn (B2B), Facebook (B2C) and Twitter (B2C and B2B)
- Blog as often as you can, at least weekly
If you don't have the time, or you haven't seen results spend some money and hire an inbound marketing consultant to help you.
If you're interested in learning more about this research: The State of Inbound Marketing
This was a guest post from Stacie Chalmers an Inbound Marketing Consultant and HubSpot partner. She has been involved with marketing since the dinosaur and has graduated from the Inbound Marketing University as a Certified Inbound Marketer. You can read her blogs at Stacie's Inbound Marketing Blog. Originally from Australia, Stacie spent 2 years living in Maine before recently moving to the warmer climate of Florida. However she still maintains her support for Red Sox, Patriots and Bruins !
Posted by Carole Mahoney on Fri, Jun 18, 2010
Harnessing the herd without going over a cliff.
"If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute solving it." ~Albert Einstein
Unfortunately for many business owners and marketers, this is the stage where they start. There is a distinction between strategy and tactic. Step 3 is all about the using the strategy as the guide book for the tactical.
Your investment in steps 1 and 2 will more than return to you in the amount of time saved going back and forth with design, copy and functionality changes.
The implementation phase of your internet marketing is where you take the 'how' and turn it into the 'what'. With step 1, you have identified the influences your competition, business and industry have on your prospects as well as how they go about their search. In step 2, you have figured out how to navigate the landscape, tied it into your business goals, set the plan of action and figured out what you need to make it happen.
How to keep a clear head during your internet marketing implementation.
Purpose of Implementation
Well that seems rather obvious doesn't it? Or does it? Inbound marketing is a fundemental shift for marketers and business owners. It means that your prospects are voluntary participants in your sales process and studies have shown that they more likely to buy. Being in the right place, at the right time, with the right message has been made all that much easier with the internet.
The tactics you use for your inbound marketing is likely to be a combination of things, such as:
Process for Implementation
1-Identify the necessary elements of your persuasive copy. Taking what you know about your prospect's buying mode and your sales process, your goal here is to align your sales process with their buying process using all of the inbound marketing tactics available to you.
2-Create the mock-up. How does the layout come together visually? Elements to consider here are navigation (UI), branding, page titles (SEO), header graphics, etc. Each element should have a function and priority in the conversion process. By giving elements priority it is easy to decide which ones need the most emphasis and where they should belong on the page.
3- Design without color. I know of some designers who will spend weeks deciding on just the exact shade of blue to have the right emotional impact. That is fine, however at this stage you want to be able to look at the mock up to decide without emotional influence. If it looks good in black and white, it will be fantastic with color. This will make your design decisions easier and faster.
4-Add color. I leave this to my designer experts. It is an art and a science all of it's own. The right use of color should create consistancy and a positive emotional response.
5- Development. It's alive! Now begins the HTML development. (Again, something I leave to the experts!) Things to consider here are download time, compatibilty with multiple browsers, CSS that is compliant with Web standards and fonts that can be easily read on a screen.
6- Testing! Before your site or campaign goes live- test that links go where they should, forms work, copy is proof-read, etc. Even though a website will always be a work in progress, it doesn't hurt to put your best face forward.
By first creating a persuasive wireframe that lays out the processes that are fundemental to your business goals and to conversion, you create a structure that your designers and developers can work within and support.
Imagine cowboy Joe and how much time he would waste (and cattle going off a cliff) because he did not know the landscape, where the preditors lurk, or ended up on a route that was impassable. He just trotted out and followed all the other cowboy's paths, because they must know where they are going right?
Now imagine cowgirl Nellie with a GPS, topography map, and a heat sensor to see where animal activity is happening. Which one do you think is more likely to make it to their desitination (goal) safely, on time, and within budget? Does this mean that Nellie won't encounter issues and dangers? Of course not, but she is less likely to be overwhelmed by them, is able to keep her sanity and cool, and deal with issues swiftly and decisively when they arise.
Does internet marketing overwhelm you? Do you feel like part of the herd headed straight for the cliff? Download the presentation I did with the Maine Marketing Association where we will talked more about how you can take the reigns of the internet for your business.
Posted by Carole Mahoney on Tue, May 25, 2010
The term "inbound marketing" is the process of attracting prospects to your company. In relation to today's technology this means using the search engines and social media to drive traffic to your website.
Examples of inbound marketing: 
The comparison is ‘outbound marketing' which is the process of pushing your message to consumers.
Examples of outbound marketing:
- Trade Shows
- Telemarketing
- Direct mail
Hubspot recently conducted a report on The State of Inbound Marketing. The purpose of the report was to understand the current usage and results of inbound marketing to help business owners and marketers. Three of the key findings were:
- Organizations using Inbound marketing strategies to generate leads, have a 60% lower cost per lead than organizations who use traditional outbound marketing strategies to generate leads.
- Social Media and Blogs Are the Most Rapidly Expanding Category in the Overall Marketing Budget
- Businesses Are Generating Real Customers With Social Media and blogs
In my next blog I'm going to summarize the findings and simplify what business owners and marketers need to be doing to generate more leads and reduce their cost per lead. To make sure you don't miss out subscribe to this blog today!
This was a guest post from Stacie Chalmers an Inbound Marketing Consultant and HubSpot partner. She has been involved with marketing since the dinosaur and has graduated from the Inbound Marketing University as a Certified Inbound Marketer. You can read her blogs at Stacie's Inbound Marketing Blog. Originally from Australia, Stacie spent 2 years living in Maine before recently moving to the warmer climate of Florida. However she still maintains her support for Red Sox, Patriots and Bruins !
Posted by Carole Mahoney on Fri, Jan 22, 2010
I was not sure where to start with this week's post- most of the time my posts are inspired either by questions clients ask me, questions clients
should be asking me, or recent trends and topics that I have read elsewhere (that I either agree with or wonder ....what the heck are people thinking?). Since I did not know where to start, I made the very wise choice to start at the beginning!
One of the first steps to search engine optimization is a keyword analysis. For any search engine optimization or paid search campaigns, it is still an essential first step. In order to drive traffic to your site, you need to know how people are searching for your product or service. You need to use the words people use when they're searching (not the ones you use, your boss uses, your sales team uses- but the ones that your potential customers are using!)
How to use your key word analysis:
Write relevant and compelling website copy by incorporating terms that people immediately identify with. Use the phrases in your keyword analysis to speak the same language as your customer, not the lingo of your industry. Don't limit it to your web copy, create a consistent message with your email copy, or print copy, or ad copy- you get the idea...
- Pay-Per-Click Campaigns (PPC)
Plan profitable pay-per-click campaigns by building up a broad range of
keyword phrases that will capture your market. There is no need for guesswork- develop your PPC strategy around your key word list and offer.
- Content Strategy and Management
Develop the content that directly addresses your customers' needs. Is there a large search volume surrounding particular phrases? Review your web site content to see how you address those needs and fill in the gaps.
- Customer Behavior Marketing
Understand your customers' behavior and concerns by analyzing the words that they use. Are their search terms more general, indicating that they are early in their buying process, or are they more specific? Are they searching on ‘how to' or ‘best' or ‘compare'? A keyword analysis gives you the clues you need to understand their motivations.
Measure the size of a potential online market by the number of searches conducted. Determine the competitive landscape by the number of occurrences that appear for the same key words.
Develop new revenue streams by using popular keywords to inspire new product
and service ideas. An example that comes to mind is the custom luxury home builder who asked me to set up their PPC campaigns for them. After finishing their key word analysis we found a large number of searches focused on custom home design. The builder wisely decided that in order to gain the building contracts that they needed, they would need to have a designer or architect on staff to bring people in.
Ok, I know the post title says 5, but I just could not leave out the last one.
And one more tip- a keyword analysis is not something you do once and then forget it. Ideally a key word analysis should be updated quarterly so that you can see where trends are going, see how volume has changed, and pick up on any new phrases that are emerging.
Whenever someone comes to me overwhelmed by all the components of internet marketing, this is where I tell them to start. A good key word analysis is the rock solid foundation of any successful internet marketing initiative.