Internet Marketing- It's Still Marketing

Part 1: 5 Steps to Harnessing the Dynamic Power of Internet Marketing

 

Step 1- Internet Marketing Research

"A Dream is Just a Dream. A Goal is a Dream With a Plan and a Deadline " ~Harvey Mackay

Learn everything you can about the landscape you need to navigate.

Seems so blah doesn't it? Research- oooh how exciting. Not.

But it really is a critical first step, and being a closet science geek- I think research is really more like a CSI episode. Or like a cowboy deciding his route through the landscape.

I will even go so far as to say research is sexy, like detective work to find the killer and save the day.

And with so much information available to us on the Internet, the opportunities are endless.

Which is really the problem isn't it? There is too much information! How do you not become buried and overwhelmed?  Like with all new ventures, have a purpose and a process.

Purpose(s) of Internet Marketing Research

• See Your Business and Industry Through Your Customer's Eyes. Your customer's are not experts, so don't assume they know what you know. That is why they are looking to you.
• Understand Your Customer's Buying Modes and Motivations. Your customers really don't care how great you say you are. They do care about solving their problem, in their time frame and finding information easily.
• Differentiate from Your Competition. More than just the next guy who does what you do,but what other options do your customers have other than you to solve their problem? (Remember, doing nothing is always an option, so you will always have competition.)

• Develop Relevant Content. Recent surveys found that buyers only find relevant content 42% of the time. A lack of relevant content reduces your

  chance of closing the sale by 45%. When you understand your customer's perspectives, it is that much easier to develop a relevant and compelling content strategy and schedule.

A Process for Internet Marketing Research

• Business Uncovery. Based on the Johari Window of disclosure, business uncovery is a process that 'uncovers' what information you and your customers know about each other, or don't know about each other. This will change over time as your customer relationship is established.
• Business Topology. I first heard this coined by the Bryan & Jeffrey Eisenberg, two really smart guys. Business topology is just what it sounds like, the landscape. This includes your competitor analysis, your perceived business value, and other similar business models.
• Key Word Analysis. I know, it seems like I am beating that same drum over and over. And I will continue to do so until people stop typing their questions and needs into a search engine. Not likely to happen anytime soon. So use their key words, not your office lingo. 

Keep the Internet Manageable. Give Yourself a Research Deadline.

This part is totally up to you. Personally I limit research to a set number of sites, keywords, and/or key personnel.  You might want to set a timeline, or actual date. The goal here is to not to allow yourself to be overwhelmed with the volume of information, but keep in mind your purpose for researching. If what you are looking at does not suit the purpose, move on. Want to learn more about how to effectively incorporate this process into your internet marketing? Download the 5 Step Process Presentation to learn more.

 

5 Reasons to do a Keyword Analysis as part of your Internet Marketing

 

I was not sure where to start with this week's post- most of the time my posts are inspired either by questions clients ask me, questions clients should be asking me, or recent trends and topics that I have read elsewhere (that I either agree with or wonder ....what the heck are people thinking?). Since I did not know where to start, I made the very wise choice to start at the beginning!

One of the first steps to search engine optimization is a keyword analysis. For any search engine optimization or paid search campaigns, it is still an essential first step. In order to drive traffic to your site, you need to know how people are searching for your product or service. You need to use the words people use when they're searching (not the ones you use, your boss uses, your sales team uses- but the ones that your potential customers are using!)

How to use your key word analysis:

• Copy writing

Write relevant and compelling website copy by incorporating terms that people immediately identify with. Use the phrases in your keyword analysis to speak the same language as your customer, not the lingo of your industry. Don't limit it to your web copy, create a consistent message with your email copy, or print copy, or ad copy- you get the idea...

• Pay-Per-Click Campaigns (PPC)

Plan profitable pay-per-click campaigns by building up a broad range of
keyword phrases that will capture your market. There is no need for guesswork- develop your PPC strategy around your key word list and offer.

• Content Strategy and Management

Develop the content that directly addresses your customers' needs. Is there a large search volume surrounding particular phrases? Review your web site content to see how you address those needs and fill in the gaps.

• Customer Behavior Marketing

Understand your customers' behavior and concerns by analyzing the words that they use. Are their search terms more general, indicating that they are early in their buying process, or are they more specific? Are they searching on ‘how to' or ‘best' or ‘compare'? A keyword analysis gives you the clues you need to understand their motivations.

• Market Research

Measure the size of a potential online market by the number of searches conducted. Determine the competitive landscape by the number of occurrences that appear for the same key words.

• Business Expansion

Develop new revenue streams by using popular keywords to inspire new product
and service ideas. An example that comes to mind is the custom luxury home builder who asked me to set up their PPC campaigns for them. After finishing their key word analysis we found a large number of searches focused on custom home design. The builder wisely decided that in order to gain the building  contracts that they needed, they would need to have a designer or architect  on staff to bring people in.

Ok, I know the post title says 5, but I just could not leave out the last one.

And one more tip- a keyword analysis is not something you do once and then forget it. Ideally a key word analysis should be updated quarterly so that you can see where trends are going, see how volume has changed, and pick up on any new phrases that are emerging.

Whenever someone comes to me overwhelmed by all the components of internet marketing, this is where I tell them to start. A good key word analysis is the rock solid foundation of any successful internet marketing initiative.