Sales and Marketing Alignment: A Repeatable 12 Step Process

sales and marketing integration strategy 

Sales + Marketing= Smarketing

Enter the Age of the Customer Experience

 


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Why Call It Smarketing?

Smarketing is sales and marketing integration.

sales and marketing integrations stepsA sales and marketing strategy is not a new process.

It is taking your current sales and marketing processes and aligning them to your customer's preferred buying process. 

  • Marketing action plans support sales processes, helping customers wherever they are in their buying cycle.
  • Sales has a consistent, repeatable sales process that allows marketing to speak the same language.
  • Both use the same closed loop analytics to define and refine the strategy and implementation.

Smarketing for Business-to-Business

If you sell to businesses (B2B) then you need to develop deep and virtual relationships. Marketing needs to supply content that will help sales teams close more business. Sales needs to feed back to marketing the customer's buying process, industry changes.

Working together, you'll find many happy and long term clients and customers that become evangelists for your business.

Smarketing for E-Commerce

With your competition a mere click away, the internet has leveled the playing field for anyone who sells online. Those who stand out will be the ones that delight their customer at every click and store visit. 

Smarketing will not only increase your e-commerce conversion rate, and increase your average order value, it will start a following for your brand.

Bottom line: Smarketing + Inbound Marketing = Delighted Customer Evangelists